Senior Travel Specialist

POSITION SUMMARY

If you're passionate about working as a Senior Travel Specialist for a leading-edge government security company, Constellis has a great opportunity for you!  Since 2010, Constellis has provided end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure in the US and globally. Constellis is hiring a Senior Travel Specialist t to be part of a dynamic and growing team. 

In this role, you will be responsible for promoting travel philosophy and services through good customer service techniques.

RESPONSIBILITIES

• Oversee quality control and accuracy on all ticketing and reservations made by the travel specialist staff
• Ensure department meets all Export Compliance requirements and applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines
• Ensure tickets and reporting meet cost reimbursable requirements
• Track refunds for unused tickets
• Arrange airline, hotel and car rental reservations, including changes and exchanges for travel
• Respond to requests for price quotations for domestic and international itineraries, and inquiries concerning routes, accommodations and other travel details via telephone and/or e-mail in an efficient and timely manner
• Promote acceptance of fares, rates, and suppliers that match company travel program policy and negotiated contracts; apply discount programs as appropriate
• Review airline, ground transportation and lodging rates and cross references government rates where applicable
• Stay informed of all airline rules, regulations, and current affairs
• Communicate information accurately and appropriately
• Prepare and/or process documents, review for accuracy and completeness; compare elements for consistency or logical relation, and update information and/or evaluates against policy
• Assist in tracking and updating database as it relates to travel
• Work with travel team to ensure financial goals are met
• Support 24/7 environment, making travel and possible financial decisions

QUALIFICATIONS

• High school diploma or equivalent required
• Five (5) years of experience in corporate or commercial travel required; international experience preferred
• Strong computer skills are required, including MS Office Suite and Internet skills
• Experience with World Span/Travelport+ (required)
• Effective oral and written communication skills with all levels of the organization
• Strong organizational skills with the ability to manage time and multiple priorities to completion
• Problem solving skills with an analytical thought process
• Concur experience (preferred)

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

• Medical, Vision & Dental Insurance
• Paid Time-Off Program & Company Paid Holidays
• 401(k) Retirement Plan
• Insurance: Basic Life & Supplemental Life
• Health & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Personal Development & Learning Opportunities
• On-the-job Training, Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS 

Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required. 

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