Manager Resources and Analytics

POSITION SUMMARY

The Manager of Resources and Analytics will first and foremost be a good collaborator who communicates department goals and targets to their team.  They will manage their employees’ schedules, delegating assignments accordingly, and ensuring their team is meeting department, team, or individual deadlines.   They will spend much of their time developing and implementing comprehensive tools and strategies that allow raw data to be transformed into business insights that will be used for decision making and strategic planning across high levels of the business. 

To succeed, the Manager of Resources and Analytics will need to develop a firm grasp of data structures, database design, and applied systems analysis that are both demonstratable and applicable.  Excellent technical skills are required for working with a variety of database types and for comprehending SQL platforms.

RESPONSIBILITIES

• Develop and maintain data models, reporting systems, dashboards, and performance metrics that support key business decisions.
• Develop effective business intelligence and analytic strategies and solutions.
• Supervise analytics projects that extract, manage, and analyze customer data from a variety of applications, while adhering to strict deadlines
• Adhere to company policies and procedures to ensure quality and avoid inconsistencies.
• Ensure that key performance metrics are communicated and tracked across departments.
• Maintain current knowledge of Background Investigations industry best practices and policies.
• Monitor performance and collect feedback from Managers and Customers.
• Support the development of new programs
• Other duties as assigned

QUALIFICATIONS

• At minimum, active Tier 3 security clearance
• 4-year bachelor’s degree
• Three to five years of experience in the Background Investigation industry is desired.
• Expert Microsoft Excel skills to include pivot tables, simple data models, data source linking and macros.
• Advanced Microsoft Word skills to include mail merge and forms.
• Proficient in Microsoft Power Platform, SharePoint and other typical Microsoft Office applications.
• Team leadership and management experience
• Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes.
• Strong problem solving, quantitative and analytical abilities.
• Strong ability to plan and manage numerous processes, people and projects simultaneously.
• Excellent communication, collaboration, and delegation skills.
• Experience working with and creating databases and dashboards using all relevant data to inform decisions.

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

• Medical, Vision & Dental Insurance
• Paid Time-Off Program & Company Paid Holidays
• 401(k) Retirement Plan
• Insurance: Basic Life & Supplemental Life
• Health & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Personal Development & Learning Opportunities
• On-the-job Training, Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach